Frequently Asked Questions
Everything you need to know about shopping with Close Dialog
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
How can I return an item?
You can return any unused item in its original packaging within 30 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by region and will be calculated at checkout.
Is my personal data secure?
Absolutely. We use industry-standard SSL encryption and secure payment gateways to ensure your personal and financial information is fully protected.